Consumers may also American Airways purchaser service throughout the e mail mentioned here: . We obtained an automatic response inside a couple of minutes, though the correspondence didn't address our problem.
The complete crew employees was good , but this dude went outside of the jobs expectations and must be praised and identified. I’m also delighted we get a snack again.
I've flown your airline two instances in the final twelve weeks and experienced just one guy that works for me to fly very last 7 days on a non cease flight you guys can’t even obtain a non cease flight by the due date.
American Airways features flights, hotels, vehicles, vacations, cruises and activities – but the corporate is most properly-noted for flights originating in The us. The Formal Site gives tons of data for persons wishing to guide flights, such as immediate scheduling from the website or through telephone connection with customer service.
january 26 my son flew non stop from st. louis to laguardia airport Ny. He arrived, his baggage didn’t. He claimed within the airport that his bag did not occur from the plane. The Girl at the booth checked the assert ticket. The bag had not remaining St. Louis. She gave him a locator quantity and explained to him they'd be contacting him before long. They could not come across it so that they sent him a sort to complete of his possessions during the bag. He despatched it in.
all to often, management is contacted when issues go Improper…it's not one of those letters…..i am speaking to american Airways client service because of a beautiful flight attendant named MARITA LORDI (FA #nine
As a company, you may have stepped way outside of line using a public posture on this. Even so the position you’ve taken successfully favors “discrimination†against all people who are entitled towards the Unique protective provisions loved by a privileged minority.
I am able to assure you that This is actually the worst flight I've experienced in my total existence. My mother and husband both equally concur. We fly all around the place and therefore are not new to traveling. All round it absolutely was simply a terrible expertise. We experienced racism, incompetence and in excess of worked and irritable workforce.
Our flight from Greenville, SC to Dallas arrived punctually but we were needed to continue being within the airplane on tarmac for almost 90 minutes leading to quite a few to miss connecting flights. AA screwed up yet again–no one happy with remaining dealt with like cattle; you have not appreciated your shoppers.
Ps I also mailed a criticism to AA by means of their wed web site and attempted to resolve this problem And that i never got a response. Just another fictitious video game presented you by American
This can be the worst flight working experience I have ever experienced in a protracted lifetime of both equally company and vacation air journey. AND It's not More than But! Our return flight headed property–Flight AA81 leaving London Heathrow on Monday, six/27–was many several hours late. Alright. Then we were diverted to Oklahoma Metropolis to tackle fuel because of weather conditions over Dallas. Okay. We arrived Dallas 4 several hours late. Not so ok. There were NO discover here agents at Customs as promised quite a few periods by crew and pilot about the London-Dallas flight. We uncovered our method to the terminal and have been booked on AA 361 to Denver (our spot), which had been rescheduled three times now. It had been rescheduled once again from an 11:thirty departure to midnight. We hustled on the airplane, went to the runway and had been told by the pilot the crew experienced to prevent Doing work.
Make sure you ahead me the knowledge for my journey voucher that should be on file. I have lost the initial as I had saved it on my other Computer system that may be staying serviced.
On 7/eighteen/14 my husband and I had been on your own flight 67 from BCN to Jfk. We boarded the aircraft and located that it had no wifi or amusement solutions for the seat. When the food was served we questioned the flight attendant In case the food experienced any peppers(the vegetable) in it because the “chicken†and other substances were unrecognizable. My husband is very allergic to peppers and he had to be specified there have been none. The attendant claimed she experienced no concept of exactly what the food elements had been in possibly choice so he did not consume. How complicated wouldn't it be to your catering dept to send a summary of components for this kind of concern? The aircraft by itself was aged and warn on the inside. When obtained within the airplane, the coach segment smelled of fecal issue and it took fairly some time with the smell to dissipate.
When I received on the complimentary lodge that American setup for me, I known as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were readily available on USAIR. She told me there were no open up seats on any of the early USAIR flights. I had been on the web and could see that there have been readily available flights. I basically booked a flight to establish it to her.